United Fire Group

  • Litigation Claims Representative

    Posted Date 1 month ago(12/17/2018 1:58 PM)
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  • Overview

    UFG Insurance is seeking a litigation claims representative to coordinate the resolution of assigned claims involving litigation for our Metairie, LA office. The incumbent will investigate, negotiate and through settlement or denial resolve complex litigated claims. The individual in this position will also ensure claims are processed within company policies, procedures, and prescribed authority with exceptional standards of performance.


    • Investigate litigated claims through telephone, written correspondence, and/or personal contact with claimants, attorneys, insureds, witnesses and others having pertinent information.
    • Analyze information, including depositions, expert reports, attorney evaluations, and medical reports,  gained from discovery during litigation in order to evaluate assigned claims to determine the extent of loss.
    • Assign medical or other experts to case and arrange for medical examinations.
    • Process incoming calls and correspondence from insureds, claimants and agents regarding questions or problems associated with claims.
    • Interact with underwriters and agents on claim resolution.
    • Evaluate, negotiate and settle litigated claims within delegated authority.
    • Actively pursue subrogation claims with the insurance carrier or uninsured wrongdoer to recover funds due to the company and insured. Partner with subrogation unit on more complicated files.

    • Receive and approve expenses incurred to investigate, process, and handle a claim.
    • Prepare for and participate in claims review and settlement conferences or other company sponsored educational programs to develop and maintain knowledge of products, procedures and industry trends.
    • Other duties as assigned


    • Four year college degree
    • Three years of P&C insurance claims expereince, required
    • Three years of claims litigation expereince preferred
    • Appropriate state licensing laws required
    • AIC, SCLA, CCLA, CPCU peferred
    • Demonstrated problem-solving skills
    • Excellent verbal and written communication skills
    • Ablility to multi-task, prioritize and organize with limited supervision
    • Ablity to manage conflict and communicate difficult messages
    • Excellent attention to detail, time management and organizational skills


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